The Thapar Group - promoters of Ballarpur Industries (BILT) - is looking to expand its non-allied businesses such as retail and BPO. The group is also understood to be studying the feasibility of foraying into the insurance business.
Salient Business Solutions, the BPO arm of the group (70:30 joint venture with US-based healthcare service provider Option Care Inc), has a 175 seat facility and plans to expand it 400 seats by 2007. The company plans to expand into other services such as finance and accounting and HR-led services and horizontal services such as vendor management, procurement, sales management and data warehousing solutions. Further, Salient might also look to further strengthen its operations by making a "small acquisition".
Similarly, the group plans to expand its retail business. It is planning to ramp up operations of the retail business, which currently gives revenues of Rs 50 crore. The company is now enhancing its product portfolio by adding more stationery items such as writing instruments, file covers and photographic paper among others. It is also looking to add other high-end products to its existing portfolio that consists of 125 stock-keeping units currently (including the Matrix range of products). BILT expects to double its revenue from the retail business, under which it sells notebooks, notepads, copier paper and other products, to Rs 100 crore by June next year. BILT is also in the process of conducting due diligence for its proposed foray into premium writing instruments.
BILT would also expand its outlets in the country from the current 15,000 to 30,000 shops in the next couple of years.