HealthcareMagic, the first portal in the world connecting patients with doctors for first line medical advice has teamed up with atom technologies to provide IVR based payment option for their services.
Now, patients can now interact with doctors by dialing a landline number to obtain the medical assistance for their illness or a common query. The charges are applicable for the same ranges between Rs. 160 to Rs. 999, which can be paid through mobile or landline using credit card in a secured and hassle free manner.
This option of paying over the phone for services will be available to the entire base of over 400 million telecom subscribers and over 40 million landline subscribers across operators in India.
Customer can dial HealthcareMagic call center number where they will be informed on various packages offered. Once customer has decided on package, they will be connected to atom IVR to pay using credit cards over the phone. Once transaction is done then customer is connected to panel of doctors to get medical advice on their queries.
This service is initially available from 9 AM to 9 PM in English and Hindi language. Company targets to make this service available for 24X7 and in multiple languages to provide better convenience to patients along with specialized services such as advice from super-specialists. Being in space for more than a year, HealthcareMagic.com handles patient queries with utmost attention to quality and patient confidentiality.
Dr. Abhilash Thirupathy, VP-Marketing & Business Development, HealthcareMagic stated, "Providing m-payment facility for our customers will definitely increase our subscriber base as well as smoothen the payment system. As the mobile penetration in India is more compared to internet, atoms technology will definitely help get more visibility."
Dewang Neralla, Director atom technologies Ltd added, "HealthcareMagics service at your disposal is rapidly catching up as a concept in the country. With this tie up we are confident that the best of health care services will now be available on call instantly, thus benefiting entire population."
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